Using Flow and Prompt Template to Classify Cases
Setting the Case Type right away saves our support reps a ton of time and makes it much easier to assign the case to the right team.
Articles by Yumi Ibrahimzade
Choosing Between Flow and User Access Policies
Here is a comparison of flow and user access policies, with guidance on when to use each and how to choose the best approach for your use case.
User Access Policies in Salesforce
User Access Policies are a standard Salesforce feature that allows admins to automate access related tasks based on predefined criteria.
The Great ERP Unbundling: Why Enterprises are Finally Walking Away from Legacy Complexity
Axolt is a Salesforce-native ERP designed to unify operations across Inventory, Manufacturing, Finance, Supply Chain, HR, and more, with real-time visibility and low-code flexibility.
Retry Logic in Record-Triggered Flow Scheduled Paths
If the actions in a scheduled path fail, Salesforce automatically retries them. This makes scheduled paths more resilient and reliable for handling delayed or time based actions.
Why Keeping Your Flow API Versions Updated Matters
Keeping your Flow API version updated ensures you’re taking full advantage of the latest capabilities and performance optimizations.
Redirection Errors After Summer '25 Release
Starting with the Summer '25 release, legacy domain redirects are disabled by default. If you're encountering redirection errors, here’s a quick temporary fix.
Flow Navigation Triggered by Changes Outside the Flow
Auto Flow Navigate component allows the Screen Flow to progress automatically when a platform event is received.
Flow Screen Component to Convert Speech to Text
In this post, you will find a Flow screen component (LWC) that uses SpeechRecognition to convert speech to text.
Salesforce to Rename Over 30 Certifications
Salesforce is updating the names of more than 30 certifications as part of its new certification experience.