Throughout the Coronavirus crisis, Salesforce has invested in aiding their employees, customers, partners, and communities. The situation has been constantly changing since our last update, and even though the inoculation process has been on a path to success in the United States, there remains a lot to be done in other parts of the world. This is where the Indian pandemic challenges are brought to light.
Almost 5000 staff members are deployed in India as of current. The demand for blood and plasma has risen dramatically, this is where Quip comes into play and assists Salesforce employees use the tools necessary to communicate and relay information in a fast-paced environment. Salesforce staff may be donors, and the tool must accommodate a space where these conversations stay safe and secure.
The company has also pledged to donate a million dollars to partners who are managing the export of medical equipment and raising awareness regarding vaccination in the subcontinent of India.
Of course, time is of the essence, and technology plays a critical role in disseminating accurate information and communicating real-time updates. There is heightened demand for plasma donations throughout India, so Salesforce have built a process in Quip and using other technology tools to connect employees — who may be donors or donees – to facilitate these conversations safely and securely.
Together, Salesforce employees in India and around the world have joined forces to staff a 24/7 Volunteer Helpline that provides the employees and their families in India the latest crowdsourced information on hospital bed availability and how to access resources. This information also spans COVID-19 testing, doctor consultations, quarantine facilities, hospitalization, medicine availability, and more. So far, Salesforce has established in Hyderabad, Bangalore, Mumbai, and Greater Delhi, and they’re working to broaden the program in-country as quickly as possible.
Considered one of the leading creators in the cloud-based software industry, Benioff also spends his time delving into philanthropic and charity work in the United States. He paved the way to help in the area where he lives, supporting schools and hospitals in the vicinity of Silicon Valley.
Building on updated employee benefits, Salesforce is also expanding family care leave, offering a one-time payout to go towards any COVID-related expenses and soon will be providing hotel rooms for local employees to safely isolate away from home.
Salesforce will work to provide ongoing help to their colleagues and their loved ones during this difficult time.