What Workflow Rules and Process Builder End of Support Means

If you’re still using Workflow Rules or Process Builder, you might be wondering what happens after 2025. Will they suddenly stop working? Do you need to migrate everything right away? Let’s break down what Workflow Rules and Process Builder end of support really means and how you should prepare.

Four years ago, Salesforce announced the end of Workflow Rules and Process Builder. This was the beginning of a gradual transition. Salesforce introduced the Migrate to Flow tool to help customers move their automations, then disabled the ability to create new Workflow Rules and Process Builder automations. Finally, last year, Salesforce announced the official end of support date: December 31, 2025.

What End of Support Really Means

There is still a lot of confusion around this announcement. Many people believe Workflow Rules and Process Builder will retire completely at the end of 2025. That is not correct.

• Your existing Workflow Rules and Process Builder automations will continue to run.
• Salesforce will stop providing support for them.
• Any bugs that appear after December 31, 2025 will remain unresolved.

This is not a retirement. It is an end of support. The tools will keep functioning, but they will no longer be backed by Salesforce’s support team.

Should You Be Worried?

If you are worried that your automations will suddenly stop working on January 1, 2026, you can relax. Workflow Rules and Process Builder will not disappear overnight.

However, it is still strongly recommended to migrate them to Flow. The reason is simple: Flow is the future of Salesforce automation. It is more powerful, more flexible, and offers better performance compared to the legacy tools. Migrating sooner rather than later gives you more time to design clean, efficient automation and reduces the risk of a stressful last minute rush.

Think about it this way: when was the last time you opened a Salesforce support ticket for Workflow Rules or Process Builder? For many people, the answer is never. The lack of support may not affect you immediately, but moving to Flow ensures long term stability.

The Best Path Forward

While Workflow Rules and Process Builder will continue to function after December 31, 2025, Salesforce may decide to fully retire them in the future. The smart move is to start planning now.

Here’s what you can do:

• Audit your existing Workflow Rules and Process Builder automations.
• Use the Migrate to Flow tool for simple cases.
• Redesign complex automations directly in Flow Builder to take advantage of its advanced features.
• Use before save record-triggered flows for updates on the same record.

Final Thoughts

To sum up: December 31, 2025 marks the Salesforce Workflow Rules and Process Builder end of support, not their retirement. Your automations will continue running, but Salesforce will not provide support for them. While there is no immediate reason to panic, migrating to Flow Builder is the best long term strategy.

Flow is Salesforce’s most powerful automation tool, and moving your processes there will ensure you stay aligned with the platform’s future direction. Start early, plan your migration carefully, and you’ll be ready well before the deadline.